Warranty Intelligence System

AI-powered warranty claim processing and fraud detection for products

AI Active

Claims Processed

1,247

+12% this month

AI Accuracy

94.7%

+2.1% improvement

Fraud Detected

$47K saved

Avg Processing

2.4h

-67% faster

Warranty Claims Management

AI-powered claim processing and validation for rotary brush products

WC-2024-001

Under Review

High

AI Score:

87%

Customer

City of Phoenix Street Maintenance

Product

RB-48T Tube Broom (Elgin Compatible)

SKU

WSL-48T-ELG-STD

Usage Hours

340 hours

Issue Description

Premature poly bristle wear after 2 months of municipal street sweeping

Submitted: 2024-01-15Est. Cost: $2,400Batch: WSL-2311-048

WC-2024-002

Approved

Critical

AI Score:

94%

Customer

Metro Cleaning Services LLC

Product

RB-36S Side Broom (Schwarze Compatible)

SKU

WSL-36S-SCH-HD

Usage Hours

520 hours

Issue Description

Brush head detachment during operation on Schwarze A7000

Submitted: 2024-01-14Est. Cost: $1,800Batch: WSL-2308-036

WC-2024-003

Denied

Medium

AI Score:

23%

Customer

Highway Maintenance Co

Product

RB-60H Heavy Duty Strip Broom

SKU

WSL-60H-TYM-XHD

Usage Hours

1,240 hours

Issue Description

Reduced cleaning efficiency after 8 months of highway use

Submitted: 2024-01-13Est. Cost: $0Batch: WSL-2305-060

WC-2024-004

Pending Investigation

High

AI Score:

76%

Customer

Downtown Parking Authority

Product

RB-42G Gutter Broom (Universal)

SKU

WSL-42G-UNI-STD

Usage Hours

280 hours

Issue Description

Bristles becoming loose and falling out during sweeping

Submitted: 2024-01-16Est. Cost: $1,200Batch: WSL-2309-042